HSA och SITHS ombudstjänst

Kundsupport och information

Här hittar du information och instruktioner för dig som är kund.

Kontaktuppgifter:
018-481 19 00
ombud@e-identitet.se

Lathundar och instruktioner

Våra kortaktiveringskontor

För dig som är ID-administratör

Samlad information kring
SITHS eID

Beställ funktionscertifikat
för tandvård

Beställ funktionscertifikat
för systemutvecklare

Beställ kortläsare
och tillbehör

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Kaka	Typ	Varaktighet	Beskrivning
__cf_bm		1 hour	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__hssc		1 hour	HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
__hssrc		session	This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
_cfuvid		session	Calendly sets this cookie to track users across sessions to optimize user experience by maintaining session consistency and providing personalized services
ApplicationGatewayAffinity		session	This cookie is set by the Laravel Framework. This cookie is used for managing browsing sessions. It enables keeping the web browser traffic assigned to single server.
cookielawinfo-checkbox-advertisement		1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytical		1 year	Set by the GDPR Cookie Consent plugin to store the user consent for cookies in the category "Analytics".
cookielawinfo-checkbox-necessary	0	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-non-necessary	0	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Non Necessary".
cookielawinfo-checkbox-performance		1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Performance".
CookieLawInfoConsent		1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
intercom-device-id-*		8 months 26 days 1 hour	Intercom sets this cookie that allows visitors to see any conversations they've had on Intercom websites.
intercom-id-*		8 months 26 days 1 hour	Intercom sets this cookie that allows visitors to see any conversations they've had on Intercom websites.
intercom-session-*		7 days	Intercom sets this cookie that allows visitors to see any conversations they've had on Intercom websites.
rc::a		never	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
rc::c		session	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
viewed_cookie_policy	0	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
XSRF-TOKEN	0	1 day	This cookie is used for security purposes of the website.

Funktionella cookies

Dessa cookies gör det möjligt för webbplatsen att tillhandahålla förbättrad funktionalitet och personlig anpassning. De kan fastställas av oss eller av tredjepartsleverantörer vars tjänster vi har lagt till på våra sidor. Om du inte tillåter dessa cookies kanske vissa eller alla av dessa tjänster inte fungerar som de ska.

Kaka	Typ	Varaktighet	Beskrivning
intercom-device-id-tbnb2681		8 months 26 days 1 hour	No description
test_cookie	0	11 months	doubleclick.net sets this cookie to determine if the user's browser supports cookies.
wj4s	1	1 day

Cookies för analys och prestanda

Denna typ av cookies ger oss möjlighet att räkna besök och trafikkällor så att vi kan mäta och förbättra webbplatsens prestanda. De informerar oss om vilka sidor som är mest och minst populära och vi kan se hur besökare förflyttar sig på webbplatsen. De hjälper oss också att förstå var våra användare kommer från och utifrån den informationen anpassa innehållet. Om denna typ av cookies nekas kommer vi inte att lagra några användarspecifika uppgifter relaterade till webbplatsens prestanda.

Kaka	Typ	Varaktighet	Beskrivning
_ga	0	14 months	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, camapign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randoly generated number to identify unique visitors.
_ga_7C9PW9YLV6		14 months	This cookie is installed by Google Analytics.
_gat_UA-7338076-9	0	1 minute	This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
_gid	0	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
CONSENT		2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
GPS	0	30 minutes	This cookie is set by Youtube and registers a unique ID for tracking users based on their geographical location
YSC	1		This cookies is set by Youtube and is used to track the views of embedded videos.

Prestanda

Cookies för marknadsföring

Denna typ av cookies skapas och används av oss, eller av våra marknadsföringspartners, för att skapa en profil av dina intressen och visa relevanta marknadsföring på våra eller andra webbplatser. De används också för att anpassa innehållet på vår webbplats för att det skall vara så relevant för dig som möjligt. De lagrar inga personuppgifter, men de är baserade på unik identifiering av din webbläsare och browser. Om du inte tillåter denna typ av cookies kommer du att se mindre målinriktat innehåll och vår webbplats kommer inte att kunna visa den mest relevanta informationen för just dig.

Kaka	Typ	Varaktighet	Beskrivning
ANONCHK		10 minutes	The ANONCHK cookie, set by Bing, is used to store a user's session ID and verify ads' clicks on the Bing search engine. The cookie helps in reporting and personalization as well.
bcookie		1 year	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.
IDE	1	2 years	Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
MUID		1 year 24 days	Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
VISITOR_INFO1_LIVE	1	5 months	This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
VISITOR_PRIVACY_METADATA		6 months	YouTube sets this cookie to store the user's cookie consent state for the current domain.
yt-remote-connected-devices		never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id		never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Kaka	Varaktighet	Beskrivning
ApplicationGatewayAffinityCORS	session	No description available.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Kaka	Varaktighet	Beskrivning
__hstc	6 months	Hubspot set this main cookie for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_clck	1 year	Microsoft Clarity sets this cookie to retain the browser's Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID.
_clsk	1 day	Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording.
_fbp	3 months	Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.
_gcl_au	3 months	Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.
CLID	1 year	Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited.
hubspotutk	6 months	HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
MR	7 days	This cookie, set by Bing, is used to collect user information for analytics purposes.
SM	session	Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Kaka	Varaktighet	Beskrivning
li_gc	6 months	Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
yt-remote-cast-installed	session	The yt-remote-cast-installed cookie is used to store the user's video player preferences using embedded YouTube video.
yt-remote-fast-check-period	session	The yt-remote-fast-check-period cookie is used by YouTube to store the user's video player preferences for embedded YouTube videos.
yt-remote-session-app	session	The yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player.
yt-remote-session-name	session	The yt-remote-session-name cookie is used by YouTube to store the user's video player preferences using embedded YouTube video.
ytidb::LAST_RESULT_ENTRY_KEY	never	The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future.